Port existing numbers or instantly provision a new one
Incorporate any device, even if it's not part of the phone system
Enable simultaneous ring to your mobile or home phones
Even record their calls for peace of mind
As your customer business grows, so does their call flow
Simply link up new numbers to an existing flow or drag and drop new features in, instantly
Customers will love the simplicity of the drag and drop portal
Reduce your support time and resources
Inbuilt video tutorials to aid with configuration
Unbranded extensive KB available
Reliable carrier grade infrastructure
Regular new feature rollouts and updates
Built to our partner needs
Integrations with third party systems. By using our REST API and Web-Hooks, you will be able to bridge information between your phone system and other third party solutions. You can also setup Web-hook event triggers to send live call event information to third party software (e.g. CRM)
Queue wallboard allows you to monitor the status of your call queues in real time.
You can see how many callers are waiting in each of your call queues, how many agents are on call, average wait time for each queue, number of missed and answered calls.
Queue wallboard will give your agents live information about call loads and will allow them to adjust their time spent on call.
Management will be able to monitor performance of agents in real time and to make necessary changes in the staff allocation to each of the call queues.
As with any other of our features, there is nothing extra to pay for this new feature.
Add PSTN calling to your Microsoft Teams users. Keep your existing phone numbers. Make and receive phone calls using Microsoft Teams, along with advanced hosted PBX features.
No more complex phone configurations. You can now simply enter phone MAC address in the PBX graphical web portal and phone will be able to pickup all required configuration fully automatically from our servers, including your own branding.
Integrations with third party systems. By using our REST API and Web-Hooks, you will be able to bridge information between your phone system and other third party solutions. You can also setup Web-hook event triggers to send live call event information to third party software (e.g. CRM)
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