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Hosted phone system

Let your customers configure and deploy phone system in minutes

Fully re-brandable

A true multi-tenant platform

Zero touch SIP device provisioning

Microsoft Teams integration

Grab a number and point to anywhere

Port existing numbers or instantly provision a new one

Incorporate any device, even if it's not part of the phone system

Enable simultaneous ring to your mobile or home phones

Even record their calls for peace of mind

Expand with ease

As your customer business grows, so does their call flow

Simply link up new numbers to an existing flow or drag and drop new features in, instantly

Your customers will love it

Customers will love the simplicity of the drag and drop portal

Reduce your support time and resources

Inbuilt video tutorials to aid with configuration

Unbranded extensive KB available

Although it is simple,

by all means it is not basic

Regular new feature rollouts and updates

Built to our partner needs

Feature set highlights

REST API and Web-Hooks

Integrations with third party systems. By using our REST API and Web-Hooks, you will be able to bridge information between your phone system and other third party solutions. You can also setup Web-hook event triggers to send live call event information to third party software (e.g. CRM)

Call queue wallboard

Queue wallboard allows you to monitor the status of your call queues in real time.

You can see how many callers are waiting in each of your call queues, how many agents are on call, average wait time for each queue, number of missed and answered calls.

Queue wallboard will give your agents live information about call loads and will allow them to adjust their time spent on call.

Management will be able to monitor performance of agents in real time and to make necessary changes in the staff allocation to each of the call queues.

As with any other of our features, there is nothing extra to pay for this new feature.

Web callback

Inbound SMS to email

REST API and
Web-hooks

Call pickup
groups

Phone auto
provisioning

Call queue
wallboard

Integration with
Microsoft 365

Real-time call monitoring

Simultaneous
ring

Queue

Fax to
email

Presence

Global
phone book

Voicemail
to email

Conference

Dial tone
access

Call
transfer

Call
parking

Time
conditions

CallerID
prefix

Email
notification

Assign
Plans

DTMF
prefix

Ring
group

CallerID
routing

Call
diversion

Custom
dial plans

SRTP

Call
recording

Internal
number

SIP
trunk

Blacklist

User performance
reports

Announcement

PIN
code

Custom
caller ID

Video
Calls

Inbound
number

Voice
menu

Blacklist

Music on
hold

Call
Confirm

Microsoft Teams Direct Routing & PBX Integration

Add PSTN calling to your Microsoft Teams users. Keep your existing phone numbers. Make and receive phone calls using Microsoft Teams, along with advanced hosted PBX features.

Phone auto provisioning

No more complex phone configurations. You can now simply enter phone MAC address in the PBX graphical web portal and phone will be able to pickup all required configuration fully automatically from our servers, including your own branding.

REST API and Web-Hooks

Integrations with third party systems. By using our REST API and Web-Hooks, you will be able to bridge information between your phone system and other third party solutions. You can also setup Web-hook event triggers to send live call event information to third party software (e.g. CRM)

VoIPcloud is a proud member of the following regulatory bodies:

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tcf logo
comm logo
Comms Council UK
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